Refund policy

Every Vantacore item is printed to order just for you. Because of that, we can't accept returns for change of mind or ordering the wrong size. Please check the size chart on each product page before you order.

Damaged, defective or wrong item

If your item arrives damaged, misprinted, defective, or isn't what you ordered, we'll make it right at no cost to you. Email us within 30 days of delivery at essentialaurallc@gmail.com with:

Your order number
A clear photo of the item and the issue (and of the label, for a wrong item or size mix-up)

Once we've reviewed it, we'll send a free replacement or give you a full refund to your original payment method, whichever you prefer. You don't need to send the item back unless we ask.

Order changes and cancellations

Items go into production quickly. Email us within 12 hours of ordering if you need to change or cancel; after that the order may already be in production.